HR Support Center
Branded and built just for you
Our HR products and services are customized for your brand, so you stay in front of your clients. From a branded online HR Support Center to custom marketing materials, eAlerts, trainings, and more, our HR solutions not only help protect your clients — they also can help grow your business.
Branded Online Portal
Your custom-branded HR Support Center gives your clients direct online access to all of our compliance tools and expertise. It’s loaded with trainings, documents, a law library, and more – and provides one-click access to our HR team. Set up is a snap. We customize your site for you so you can focus on growing your business.
Documents and Forms
Your clients will have access to the HR documents they need to manage their employees, including employment applications, new hire letters, a library of widely used workplace policies, job descriptions, and checklists. If your clients don’t find the document they’re looking for, our HR Pros are happy to work with them to create it!
The HR Support Center features a wide selection of in-depth HR trainings. Topics range from Health Care Reform to Hiring & Terminations to Performance Management, and more. All training programs are specially designed and delivered by our certified HR Pros.
If your clients need a fast way to get up to speed on a particular HR topic, our Quick Guides have them covered. They provide an at-a-glance summary of the most common HR areas, including Hiring, Health Care Reform, Wage & Hour, Employee Relations, and more.
3 Minute HR Fitness Test
Our fast, simple HR Fitness Test helps your clients determine their HR compliance readiness, and can identify HR gaps that may exist in their organization. You can also embed our Fitness Test widget on your website and use it with prospects to drive more sales.
Our HRCasts are developed by our HR Pros and provide in-depth HR information, tips, and best practices to help your clients better manage their business and employees. They’re available anytime, so your clients can listen to them at work, or even on their commute home.
Branded state and federal e-Alerts keeping your clients up-to-date on legal and regulatory changes that may affect their businesses. These alerts are sent to your clients automatically — and are tailored to your clients’ selected states and published under your brand.
A custom handbook can cost upwards of $1,500. Our new Handbook Wizard will makes it easier than ever for your clients to build a comprehensive and compliant employee handbook – at no extra charge. And most handbooks are completed in just a few business days.
These weekly, branded emails give your clients an inside look at the advice
our HR Pros give on trending HR topics. From overtime changes to employee management best practices, the HR Snapshot is a quick and convenient way for your clients to stay informed about HR issues important to them.
Friendly, expert HR consulting, custom employee handbooks, live chat help, and more
Our certified HR Pros are not just subject matter experts, they’re teachers. Their goal is simple: to give your clients a great experience and help them solve whatever HR problem is in front of them. There are no hidden costs or fees, and our Pros are available 12 hours a day online, over the phone, or through our mobile app. Our Pros will even create custom HR forms, documents, and letters for your clients’ organizations.
Ask the Pro
Our top notch team of HR Pros is available to answer any of your clients’ HR compliance and employee management questions. Our HR Pros have an average of 16 years’ HR consulting experience are a just a call or click away.
Your clients will always know the status of the questions they submit to our HR Pros, by using our industry-exclusive Ticket Tracker. It displays detailed ticket information, including which HR Pro has been assigned to it, when an answer will be ready, and a summary of the question.
Our new Handbook Wizard makes it easier than ever for your clients to get an employee handbook. With HR On-Demand, our HR Pros will create and customize one, tailored to your clients’ needs. All in just a matter of days.
Our live chat feature – HR Concierge – lets your clients easily identify and locate the HR issues and tools they need, when they need them most. With HR Concierge, a member of our HR team is just a chat away.
Our HR Pros will work with your clients to create customized documents for their organizations. From job descriptions to forms to letters, your clients will be covered.
Our HR Pros love helping our clients. And they’re awesome at what they do. In fact, our customers given them a satisfaction rating of 4.9 out of 5 for five years running!
A dedicated HR Pro and strategic HR planning
HR Complete offers the industry’s most comprehensive HR protection and support. In addition to all of our HR On-Demand services, your clients will be partnered with one of our certified HR Pros, who will ensure they reach their HR compliance and strategic goals.
Dedicated HR Pro
Our HR Complete service partners your clients with a dedicated HR Pro who will help ensure that their businesses are HR compliant, then work with them to build long-term HR strategies. They’ll develop an HR Action Plan, conduct regular virtual meetings with your clients, develop custom materials, and train your clients on key HR functions, practices, and rules.
HR Audit & Action Plan
The first priority with HR Complete is compliance — minimizing your clients’ risks of fines or lawsuits. The HR Pro will conduct a thorough HR assessment of your clients’ business to identify any compliance or strategic gaps, then use the results to build a custom HR Action Plan. Once the Action Plan is in place, your HR Pro will schedule monthly virtual meetings to execute it.
For businesses today, compliance is only half the HR story. Once the compliance issues are addressed, HR Complete shifts focus from protection to value creation. Your client’s HR Pro will develop strategic tools to help the client foster a productive, efficient workplace, attract and retain great employees, and build a company culture that accomplishes their business goals.
Insight Live Webinars
New 2017 sessions now available!
Offer live, interactive webinars to your clients and prospects on key and trending HR issues – with Insight. These webinars are hosted by our certified HR Pros and branded exclusively for you. Purchase single sessions, or custom webinar packages that meet your needs.
- Classification of Employees
- Wage and Hour
- The Importance of Employee Handbooks
- Effective Onboarding
- Demystifying Workers’ Compensation
- Termination the Right Way
- New Manager Survival Guide
Exclusive monthly HR webinars you can host on your site
When you place our Insight On-Demand widget on your site, you’ll automatically receive a new webinar each month to help attract clients and strengthen your HR offering.
Client Onboarding and Outreach
Communication tools you can customize
Our powerful, built-in communication features make client onboarding and outreach a snap. From automated new client welcome emails to instant law alerts to weekly branded questions and answers from our HR Pros, keeping your brand in front of your clients has never been easier.
The dashboard gives you in-depth insight into how your clients are using the HR Support Center. View the User Activity report to see how your HR Support Center is being used on a client-by-basis, who’s reading our newsletters and eAlerts, and which clients have conducted HR audits. You can also compare client usage data and trends to our national database of more than 80,000 users It’s a great way to get the most out of your HR Support Center.